Shipping policy

Shipping Policy – RKM

Thank you for shopping with NeoShades! We’re committed to delivering your order quickly, safely, and efficiently.

Where We Ship

We currently ship worldwide, including:

United States

Canada

United Kingdom

Australia

Europe

India

And many more!

If your country isn’t listed at checkout, please contact us to confirm availability.

Shipping Rates

We offer free standard shipping on all orders.

Expedited shipping options may be available at checkout for an additional charge.

Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email so you can follow your delivery every step of the way.

Please allow 24–48 hours for tracking information to update.

Delays or Lost Packages

While we work with reliable carriers, sometimes delays can happen. If your order hasn't arrived within the estimated time frame, please contact us at support@neoshades.com and we’ll help resolve it quickly.

Address Errors

Please double-check your shipping address before placing your order. NeoShades is not responsible for delays or losses caused by incorrect or incomplete addresses.

If you have any other shipping-related questions, don’t hesitate to contact us.